I applied online. The process took 1 week. I interviewed at CVS Health (Knoxville, TN) in Jul 2023
Interview
Jennifer was kind, informative, and thorough. I was very much surprised to receive a call for an interview since it wasn't scheduled in advance and had received a rejection email earlier. I wasn't in "work mode" and I am aware that my communication during the call was not as clear, concise, and concrete as it typically is in a professional setting. I worry this may have lowed the interviewer's confidence in my abilities.
Interview questions [1]
Question 1
Customer service experience? Highest level of education? Can you commit to 6 weeks of on-site training with 100% attendance?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
I applied online. I interviewed at CVS Health (Detroit, MI) in Mar 2026
Interview
Difficult I don’t remember because I didn’t hear back from them for months then received a denial email. I did complete the assessment and virtual job tryout. I did not get the position or a further offer
Interview questions [1]
Question 1
To use the star method and talk about a time I choose the difficult thing to do