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      Cengage

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      Customer Support Associate Interview

      25 Jan 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Cengage (London, England) in Feb 2020

      Interview

      Quick, 3 step interview with different managers in the territory. The entire interview process took about two weeks to complete. They were also transparent about the job requirements and we discussed that extensively.

      Interview questions [1]

      Question 1

      Mostly about my previous work experience and how it would translate to the role.
      Answer question
      avatar
      Cengage response
      4y
      We’re happy to hear that you had a positive experience interviewing with us! I’m glad to hear about the transparency and efficiency of your interviews. Our culture here at Cengage Group is built on transparency, so I’m glad to hear that shined through during the interview process. Thanks again for sharing your interview experience and we’re so glad that you chose to join us. Best, Kevin Eksterowicz, Director, Talent Acquisition

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