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      Cengage

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      Account Manager Interview

      20 Feb 2025
      Anonymous interview candidate
      Philadelphia, PA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Cengage (Philadelphia, PA)

      Interview

      Sad reality of today's world ! The recruiter called me , asked 4 questions and didn't even give me a chance to ask any questions...said we have 6 more people to interview but you are the most qualified one among them for this role ! No explanation or feedback just an automated email today that I am no longer being considered for this role ! Employers please do better ! After all employees are just a number for you correct ? How about taking some time and writing a feedback on the rejection?!
      1

      Other Account Manager interview reviews for Cengage

      Customer Service Representative Interview

      12 Aug 2023
      Anonymous interview candidate
      Orlando, FL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Cengage (Orlando, FL) in Dec 2022

      Interview

      A complete waste of time, 3 rounds and of course they ask you the same questions over and over again. The last round there are two people who interview you, very intimidating. Overall, not worth the pay and several interviews are unnecessary. You would think you're applying to be a CEO by the way they act, but its just a customer service role. Not to mention, you have to do a video interview before even being considered. So it's a total of 4 interviews, completed 4 interviews just for them to say they are going with another candidate.

      Interview questions [1]

      Question 1

      Availability, work experience, crazy scenarios questions, talking in circles.
      Answer question
      avatar
      Cengage response
      2y
      Thank you for taking the time to share your experience with our interview process. We truly appreciate your candid feedback regarding the interview process and apologize that it felt extensive and repetitive. We realize that our interview process has multiple components, which can translate into a longer process. Your insights will help us refine our approach to ensure a more positive candidate experience going forward. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition

      Account Manager Interview

      28 Sept 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Cengage

      Interview

      The interview process included a trial sales experience. It was time-consuming. I reached out to prospects without any training and was worried that my first impressions with these prospects would be unprofessional as a result. I learned that the position was not a great fit for me.

      Interview questions [1]

      Question 1

      How did you like the trial sales experience?
      Answer question
      avatar
      Cengage response
      3y
      Thank you for taking the time to share your feedback on our interview process. We appreciate hearing about your personal experience, especially the feedback around the project of the interview. Please know we use this kind of feedback when developing our go-forward plans. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition

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