I applied through an employee referral. I interviewed at Chase (Springfield, MO) in May 2017
Interview
I interviewed with one woman, who took me to an area with a cassette player. I listened to examples of phone calls in the department i was interviewing for, which took about twenty minutes. It was a rather long interview - about an hour and a half all together. She was very thorough and professional, without being too serious.
Interview questions [1]
Question 1
Give a specific example of when you displayed excellent customer service
The Interview was formal and conducted first over the phone. The first interview was basic questions and then I was invited to interview over zoom and they asked basic questions to be expected. They were not too difficult.
Easy interview, spoke with managers and read some disclosures and asked questions about work history. they called back a few days later. it was very easy and lasted about 20 mins
Interview questions [1]
Question 1
They ask you to read disclosures to see if you can basically read properly.