I applied online. The process took 2 weeks. I interviewed at Chewy (Phoenix, AZ) in May 2022
Interview
Chewy uses a common 2-3 stage process. You start with a phone screen with an HR Recruiter. If you are passed forward you may meet with 1-2 Hiring Managers. Then you may move further to meet with another panel.
Interview questions [1]
Question 1
Expect to answer behavior-style questions with specific examples of a time when:
You motivated a team/individual
Turned around a customer experience
Exceeded a customer's expectations
Influenced your leadership or organization
Provided critical feedback
Coached someone to a goal/metric/result
I applied online. I interviewed at Chewy (Hollywood, FL) in Aug 2020
Interview
They are very choosy on who they pick and allow to represent their company so be ready to sit in several interviews. Even though I did not get the job it was still a good experience.
The process took 6 days. I interviewed at Chewy (New York, NY)
Interview
Recruiter reached out, scheduled phone interview with director. Questions were very data specific as they are struggling implementing data tracking for employees. No way to answer questions without starting at reports from my previous role. Interviewer was very unengaged and clearly had not seen my resume or prepared in any way.
Interview questions [3]
Question 1
Exactly how many calls did the call center recieve yearly?
