I applied for a role and was contacted the following Monday by a Senior Tech Recruiter, who sent me a link to an online assessment with a 5-day deadline. I replied promptly to explain that I was unexpectedly traveling and wouldn’t be able to complete it until early the following week, and I requested an extension through end of day Tuesday.
The recruiter then sent a new link, but this one was set to expire on Tuesday morning. On Monday afternoon, I tried to access the assessment using the new link (as well as the original link and the reminder email link), and in all cases the assessment was unavailable to me. I immediately emailed the recruiter to let her know the link wasn’t working.
I heard nothing back. Instead, the next day I received an automated email stating that my time was up and my application had been closed for failure to complete the assessment. I followed up again, explaining that the link they provided was not valid at the time I was scheduled to take the test.
The only response I received was a canned message saying that they had already granted an extension, that the extended link had expired “for a second time,” and that the assessment window was now permanently closed and could not be reactivated. There was no acknowledgment that the link had been inaccessible when I tried to use it, nor any attempt to troubleshoot or reschedule.
Ridiculous, clumsy, disrespectful.
