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      Climate First Bank

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      Climate First Bank interviewsClimate First Bank Senior Vice President Customer Experience interviewsClimate First Bank interview


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      Senior Vice President Customer Experience Interview

      18 May 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Climate First Bank

      Interview

      I applied for the SVP Director of Customer Experience role and was prompted to complete multiple assessments, including Wonderlic, immediately following the application. Upon completing these, I was informed I would need to complete and sign a few forms to be considered further. It was a huge red flag when one these request included providing highly sensitive data, including my SSN and driver's license information. I emailed their recruiting team to inform them I'd be willing to provide this information as needed at the time a contingent offer was made but received no response. While it is possible there isn't anything nefarious going on, the proliferation of job scams and attempts to collective sensitive personal data should give any job seeker second thoughts when applying for a role at Climate First Bank.

      Interview questions [1]

      Question 1

      What is your social security number?
      Answer question
      avatar
      Climate First Bank response
      3w
      Dear Applicant, I appreciate you taking the time to provide feedback on your experience. I could not agree with you more- the job market is strained and scams make it difficult to distinguish a real opportunity. I am very sorry to hear that your experience with us added to that stress. I understand that we ask for a lot of upfront trust from our candidates. It looks like we did not meet the mark on reciprocating that trust by the lapse in communication. While that does not meet our service standards, it is purely driven by the volume of applications we receive every day. As a candidate, communication lapses are frustrating, and I would love the opportunity to chat more about your experience- for your peace of mind and to ensure that we close this gap immediately and further improve our applicant experience. Again, I'd like to thank you for your feedback, and hope to connect with you soon. Jennifer Biegemeier SVP, Director of All Things People