Commvault Customer Support Engineer interview questions
Updated 29 Nov 2021
based on 7 ratings
Difficulty
Average
Experience
Very positive
How others got an interview
50%
Applied online
Applied online
17%
Recruiter
Recruiter
17%
Employee referral
Employee referral
17%
Recruitment agency
Recruitment agency
Interview search
7 interviews
Viewing 1 - 5 of 7 Interviews
Commvault interviews FAQs
Customer Support Engineer applicants have rated the interview process at Commvault with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Commvault overall takes an average of 13 days.
Common stages of the interview process at Commvault as a Customer Support Engineer according to 2 Glassdoor interviews include:
Background check: 33%
Skills test: 33%
Phone interview: 33%
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Straight forward process, technical orientated interview over the phone then a face to face final stage. All in all a great company to be at, just wish I had been able to stay longer.
I applied through an employee referral. The process took 1 week. I interviewed at Commvault (Tinton Falls, NJ) in Jul 2017
Interview
First, it was a phone interview with someone from HR. Basically to see if you move on in the interview process. If you pass the phone interview, you have a face-to-face interview with the supervisors of the team as well as management. They ask basic customer service questions as well as basic networking questions. I
Interview questions [2]
Question 1
Describe a situation in where you dealt with a difficult customer?
Interviewer was good, however job description was not accurate on the websites. It didn't completely said what they were looking for. The description just mentioned basics and they were looking for a senior position.