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      CompuCom

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      IT Service Desk Analyst Interview

      23 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other IT Service Desk Analyst interview reviews for CompuCom

      IT Service Desk Analyst Interview

      13 Jun 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at CompuCom in Jun 2019

      Interview

      Received an email from recruiter to give availability for an onsite interview for the next day. Interview was set up late afternoon the next day. Went to it, was very nice inside, Manager was polite and respectful. Asked general knowledge questions geared toward networking and help desk. Was then told a decision would be made and the recruiter would be in touch. Went home and got an offer email that same evening from the recruiter. Background and drug test was competed and passed in less than 24hours. Lab technician advised me drug test is instant and was. Viewed the background check and screen results online the next day, cleared for hire.

      Interview questions [1]

      Question 1

      What is VOIP and a VPN? What do you know about active directory? How do you describe good customer service etc.
      Answer question

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at CompuCom

      Interview

      It was simple and they only asked about basic network and hardware questions. There was a simple one interview on phone with recruiter and second with manager. Interview process took 2 weeks

      Interview questions [1]

      Question 1

      Have i troubleshooted network issue before
      Answer question