Tech Support applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Tech Support roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 13 days.
Common stages of the interview process at Concentrix as a Tech Support according to 1 Glassdoor interviews include:
Background check: 33%
One on one interview: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Interview was fast and easy, interviewed over the phone and was given a job offer for a technical support representative, was asked questions about technical stuff like computers, phones, softwares, apps and some troubleshooting steps.
Interview questions [1]
Question 1
Questions mostly about computers and tech stuff like phones and other phone related questions
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer