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      Convergent

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      Related searches: Convergent reviews | Convergent jobs | Convergent salaries | Convergent benefits
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      Customer Service Representative (CSR) Interview

      23 Jun 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Convergent

      Interview

      quick interview with ranstad, mouth swab drug test, if you show up on time youre hired, guy i met with was very friendly and easy going. started the job 1 week later.

      Interview questions [1]

      Question 1

      what is your schedule availability?
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for Convergent

      Customer Service Representative Interview

      25 Feb 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Convergent

      Interview

      It was very smooth ! Had to take drug test and submit all important documents . Got the job within 3 days of the application ! Amazing and blessed for the opportunity

      Interview questions [1]

      Question 1

      How do you handle yourself in a call center ?
      Answer question

      Customer Service Representative Interview

      13 Apr 2017
      Anonymous interview candidate
      San Antonio, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Convergent (San Antonio, TX) in Apr 2017

      Interview

      Waited for interviewer to came out with a pretty lady telling her he would see her tomorrow. Took computer test. Did amazing he said. I was taken back told I had great customer service experience and he had the perfect project for me. He was waiting on schedules and would contact me Thursday. Same day got an email saying I wasn't a fit.

      Interview questions [1]

      Question 1

      Didn't really ask me anything. I think he probably already had his mind made up. Don't appreciate the run around when I am looking for a job bad. Thank goodness I haven't stopped applying and interviewing elsewhere. Have an interview tomorrow for a place I don't really want to work at but I won't be too choosy.
      Answer question
      avatar
      Convergent response
      9y
      We take our recruiting of new team members very seriously and it is disheartening to hear of your experience. Our Vice President of recruiting would be interested in talking to you more about your experience if you would be open to talking. Shawna Ford can be reach by email at sford@accountcontrol.com. It is our goal to ensure every candidate has an experience that is pleasant and you leave feeling good about your visit. Please email Shawna as she would personally like to look into this for you.

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