Does Convergent pay their employees well?

According to anonymously submitted Glassdoor reviews, Convergent employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Convergent. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Convergent?

41% of Convergent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Convergent 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Convergent?

Customer Service Representative (81) , Collector (13) , Debt Collector (13) , Customer Service Representative (CSR) (12) , Supervisor (12) , Call Center Representative (10) , Collections Representative (10) , Account Manager (8) , Collections Specialist (7) , Customer Service Agent (5) , Claims Representative (4) , Call Center Agent (3) , Patient Account Representative (3) , Bill Collector (2) , Claims Specialist (2)

What are the pros of working at Convergent according to real employee reviews?

"Work from home Don’t have to dress up Good benefits Able to move up" ((in 23 reviews)); "Benefits are great." ((in 13 reviews)); "great people to work with" ((in 8 reviews)); "Work life balance is great." ((in 7 reviews)); "Lack attendance policy & always approval of time off." ((in 7 reviews))

What are the cons of working at Convergent according to real employee reviews?

"The pay is low it just isnt worth the stress" ((in 48 reviews)); "Poor management should rely messages to employees" ((in 28 reviews)); "Always wanted supervisors to lie to the client." ((in 13 reviews)); "Low pay , bad training" ((in 12 reviews)); "Managers were horrible some were even smashing around with other employees." ((in 9 reviews))

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Convergent

Convergent Reviews

3.0

41% would recommend to a friend

(443 total reviews)

Mike Meyer

50% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.0

Work/Life balance

2.9

Culture and values

2.8

Senior management

2.8

Compensation and benefits

2.6

Career opportunities

Convergent has an employee rating of 3.0 out of 5 stars, based on 443 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Convergent employee rating is in line with the average (within 1 standard deviation) for employers within the Business Service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

443 reviews

5.0

7 May 2026

Good company, but annual raises are minimal

Mep

Recommend

CEO approval

Business outlook

Pros

Good company to work with

Cons

Less increase in annual increment

1.0

23 Jul 2025

Stressful

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It is a job. That’s it.

Cons

No work life balance Little room for growth Toxic work environment Low pay

4.0

8 Jul 2025

Nice culture

Wireless engineer

Recommend

CEO approval

Business outlook

Pros

nice culture and frendly and policies

Cons

filed job travel in field

Viewing 1 - 3 of 443 Reviews

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