Crocs Customer Service Representative interview questions

Interview process very casual. Interviewed by a panel of 4 employers. Asked what I wanted out of the job, long term goals, and a few questions on competency, as job entailed replying to customer queries either via live chat or by telephone. As native english speaker would be dealing with calls from the United Kingdom.

Introduction of both interviewers and their position and career history with Crocs. Then moving on to personal questions about me, the candidate. I would explain my job history with details relevant to the job, and how I could be a good addition to their team. They gave me positive feedback at the end of the job and told me they'd stay in contact. However, two days later they informed me that they could no longer hire me due to budget concerns. A week later another call followed and they asked me that the budget constraints were cleared up and asked if I still wanted the job.