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      Technical Support Engineer Interview

      9 Mar 2021
      Anonymous employee
      Lehi, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at DigiCert (Lehi, UT)

      Interview

      Two rounds of interviews. Basic questions to get to know me and my work experience. Everything took less than 3 weeks and I received a written offer shortly after.

      Interview questions [1]

      Question 1

      Most questions related to basic knowledge and understanding of SLA and how to handle high priorities.
      Answer question
      1

      Other Technical Support Engineer interview reviews for DigiCert

      Technical Support Engineer Interview

      12 Feb 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at DigiCert (New York, NY)

      Interview

      Found this job posted on LinkedIn and applied on Christmas day. A week or so later, Alison emailed me to setup an interview. I went on to a second interview a week later, followed by a third meeting that was basically my manager meeting with me and letting me know they were recommending corporate offer me this job. I started today! February 11th. Their was a process with the background check and onboarding, but nothing difficult and I was glad to have the time to settle in the new city, since I moved here from another area. I enjoyed this whole process and amazed by how professional and kind everyone has been. Alison in recruiting was always on top of setting everything up and making sure the process was always moving along, and the managers seem to be genuinely interesting people that have a passion for what they do.

      Interview questions [1]

      Question 1

      How do you deal with frustrated customers?
      1 Answer
      3

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