Step 1: video interview Step 2: in-person interview. One of the people is a very challenging personality and asked misleading and difficult questions. He was rude and condescending, and he openly questioned my abilities. Admitted that he does not ever give positive feedback . He also admitted towards the end that he purposefully did not answer one of the questions I asked about the company and its future. Also, although the position was advertised as an IT Manager position, they are more accurately seeking an advanced help desk technician rather than a technology leader.