EXL Service Customer Service Representative (CSR) interview questions

Very Easy Interview It’s a insurance process interview related all regarding insurance most important you have to say all the answers in the positive manner once you crack hr interview the hr will guide how to give the interview for operation round

It was smooth and pretty easy. There were two rounds of online interviews, an oral round and a written round. On how to handle some customer issues. They also asked about the traits a customer service employee should possess.