Polite but slightly unprofessional and inaccurate to the job description. SHadowed first and just sat at the desk doing nothign really for an hour as the manager wasn't ready to interview me yet.

The process typically includes an online application, recruiter screening, behavioral interview, role-play or case discussion, and final interview assessing customer service, leadership potential, and cultural fit overall skills. The first interview stage had around 5 questions.