Fairly Simple interview. If you know basic hardware and software troubleshooting, you can get in. If you understand networking and have database experience you can get in easily. Interview 1 time with HR over the phone, 1 time with Director in person.
Interview questions [1]
Question 1
Who is your role model?
What is an IP address?
What is a port?
Do you know how to install a printer driver?
I applied online. The process took 2 weeks. I interviewed at EnvisionWare (Duluth, GA) in Jan 2016
Interview
Jodi B the director interviewed us via phone
Then an in-house interview with employees
Sit down and speak to the director over the phone
Sit down and speak to the support technician team
Go over what you will be doing
Interview questions [1]
Question 1
What are some strengths and weaknesses?
What is a port?
What is a firewall?
What would you do if you had to fit as many boxes you could into a school bus?
phone interview followed by in person interview. the in person interview was held at starbucks which was kind of awkward. their hr person was nice and helpful but it seems like the company is in disarray and she was a victim of circumstance. they actually interviewed folks then said the position had been put on hold(?)
Interview questions [1]
Question 1
will you be able to take after hours calls? on call position which may require off hours troubleshooting.