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      Technical Support Analyst Interview

      8 Jun 2017
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Experian in Mar 2017

      Interview

      I had a basic technical test. A few days later I received a phone call for a second interview with behavioral questions. Nothing out of the ordinary - they want to learn about your personality and how you handle problem solving issues.

      Interview questions [3]

      Question 1

      Tell me about yourself. What do you do in your spare time
      Answer question

      Question 2

      Describe a time when you were faced with a technical issue and how did you resolve it
      Answer question

      Question 3

      Tell me about a time you had a disagreement with an coworker and how you handled it
      Answer question

      Other Technical Support Analyst interview reviews for Experian

      Technical Support Analyst Interview

      20 Sept 2019
      Anonymous interview candidate
      Melbourne
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Experian (Melbourne)

      Interview

      After an online application Hr called for a phone screen. They confirmed an onsite interview and promptly sent the wrong role information. An average but positive first interview followed with promises of a second interview. Hr failed to confirm this and dodged multiple emails and phone calls over a 4 week period until I was forced to contact their head of dept. Big talk and little action from yet another large corporate company.

      Interview questions [1]

      Question 1

      Tell me about yourself
      1 Answer
      avatar
      Experian response
      6y
      Thank you very much for this feedback and really sorry to hear that you did not have a good interview experience. Candidate experience is really important to us at Experian and to me personally- we always want to ensure candidates are well informed and get a good understanding of what it’s like to work at Experian. If you would like to discuss some specific feedback on your application, you can contact me on Tennille.parry@experian.com

      Technical Support Analyst Interview

      27 Feb 2020
      Anonymous interview candidate
      Melbourne
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Experian (Melbourne) in Aug 2019

      Interview

      I applied for this position in August 2019. I was contacted by them for a phone screening with HR and it well, so they asked me to come down for a face to face interview at their Melbourne office. There were two interviewers in the panel. One of them was the Product and Data Services Manager and the other one was from HR.

      Interview questions [1]

      Question 1

      There were lot of behavioral and situational questions and they gave me a good understanding of the vision and mission of the company. They asked me about my previous work experience and big data analysis project I did, as the final year of my degree.
      Answer question