Extensya Customer Service Representative CSR interview questions

very bad environment. school environment and micro bad management. salary very bad, friends there are good but the environment is very toxic i don't recommend anyone working there, it is dreadful and soul consuming

1-Phone interview 2-On site HR interview 3-English Test 4-Final Interview with supervisor The English Test foucses on Grammar, Listening and writing The interview questions: Tell me about yourself ? Why do you want to work as a call center ? How do you deal with an angry customer ?