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      Extra Space Storage

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      Assistant Manager Interview

      5 Oct 2012
      Anonymous interview candidate
      Bronx, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Bronx, NY)

      Interview

      I applied via the website. Got contacted about 10 days later by a location manager for a phone screen which is basically a phone interview. My interview was pretty brief and basically consisted in describing my current job and my duties there. She then just said ok and thanks and hung up. She called me within two hours to schedule an in person interview with her about 2 days later. I went and she liked me alot. She even told me so herself and that she would talk to her DM about me. She asked me about a time when there was a difficult situation with a customer and how did I handle it, my current job duties, what would you say to a customer if there is something they want that is against policy or you simply cant do that for them..questions like that. Typical interview questions. She then scheduled me for an in person interview with the District Manager two days later. This is when things started to go downhill and I was very displeased... So I went to the interview with the DM and when I got there I was told to have a seat. There were two other people waiting there as well at the same time I was told to come in so it seems they gave all the candidates the same arrival time which isnt very good. Then a few minutes later another person came in. I had to wait 2 hours before I was seen. He made everyone wait a ridiculous amount of time when he couldve just set a wider margin between one interview time and the next. I found that to be very inconsiderate to everyone there. When I was finally seen he basically just proceeded to talk to me about the company and the duties the position would involve and asked me no questions whatsoever as to my job experience or my current job duties or to how I would contribute to the company or my sales experience. Therefore, I had no chance to show him what I can do and sell myself to him. He then proceeded to put me with a Store Associate which is not in a managerial position or qualified to make hiring decisions and told me to go with him and I would have to sell a unit to him. He told me not to worry too much about the sales pitch because he knew it wouldnt be spot on since most of the candidates havent really worked in storage before and that they offered training anyhow. The DM who interviewed me and is the one who makes the hiring decisions didnt come along with us and therefore didnt hear my sales pitch at all of how I would sell a unit to a potential customer. I found that to be absurd and unfair since the associate wasnt qualified to evaluate me. Then after I attempted to sell the unit to the associate and he walked me around the facility he told me that if anything the DM would call me. The whole interview and all the time I waited took 2 hours and in the end I was asked no relevant questions and the only relevant question that was asked was not even evaluated by the recruiter. The next day I received an automated email saying that they had decided to move on with candidates whose qualifications more closely matched what they were looking for. Overall, I found the experience to be unprofessional, not carried out properly, and a complete waste of my time.

      Interview questions [1]

      Question 1

      Sell me a storage unit
      Answer question
      4

      Other Assistant Manager interview reviews for Extra Space Storage

      Asst Manager Interview

      30 Oct 2025
      Anonymous employee
      Dallas-Fort Worth
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Extra Space Storage (Dallas-Fort Worth)

      Interview

      It took about 2 weeks for a call, I was interviewed by a Manager. Then a about half and hour later the District Manager. The interview was relaxed and professional. The District Manager interview was done via Team Meet. Easy to down load and set up. I received an offer via e-mail within an hour.

      Interview questions [1]

      Question 1

      What are you values? How do you feel about honesty and integrity.
      Answer question

      Assistant Manager Interview

      14 Aug 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Extra Space Storage

      Interview

      Panel interview. Everyone was very friendly, easy to talk with. Great info about their culture. I felt listened to and was able to ask them questions also. Was offered a 2nd interview at the end.

      Interview questions [1]

      Question 1

      To relate my past experience to this job.
      Answer question

      Assistant Manager Interview

      2 Apr 2025
      Anonymous interview candidate
      Fort Myers, FL
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Extra Space Storage (Fort Myers, FL)

      Interview

      Okay process had to talk to a person for an initial interview to talk to hiring manager. Questions where not that difficult overall sales and customer service driven. Did not accept job due to better paying options. Overall not sure about company with its pay.

      Interview questions [1]

      Question 1

      They asked normal questions like how do you do with difficult customers.
      1 Answer

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