Competency test then a round of interviews with supervisor like a panel interview. The interview went well everyone introduced themselves. Questions covered tell me about yourself and how would you handle this type of situation questions relating to customer service and how to deal with irate customer.
Interview questions [1]
Question 1
Why do you want this job? How would you handle an irate customer?
Easy process. Asked about 5 questions. Math and reading knowledge. Customer service experience. Dealing with angry customer. Panel interview. Everyone introduced themselves. The position is explained in details. Smooth interview. Overall good experience.
I applied online. I interviewed at Fresno County (Fresno, CA)
Interview
Fairly easy. There were a panel of 3 supervisors and 5 questions. It was basic interview questions like tell me about yourself and other situations such as dealing with difficult clients