Candidates applying for Customer Success Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Go1 overall takes an average of 14 days.
Common stages of the interview process at Go1 as a Customer Success Manager according to 1 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Go1 (London, England) in Jun 2025
Interview
The first stage was a zoom screening where they talk to you about the role which is advertised as a CSM, however the job description aligns more with a support specialist as you don't manage your own accounts. The role description itself is extremely vague and the reviews of the company are definitely discouraging.
Initially went extremely fast. Applied online, had a meeting with a director of CS for an interview. Following, I had an interview with a leadership position. Following that, both the talent recruiter and director did not respond in the same manner as the start of the interview, which was prompt and very quickly.
I applied online. The process took 1 week. I interviewed at Go1 (Sydney) in Aug 2021
Interview
Had my Zoom call with HR, which was recorded so the Hiring Manager could watch after. Conversation was fine, nothing out of the ordinary, standard interview questions.
HR said that they would pass it on to the Hiring Manager and would hear from them in 1-2 days. Ended up not hearing anything from them.