I applied online. The process took 3 weeks. I interviewed at GradCity (Wilmington, MA) in Aug 2023
Interview
This interview process was broken into 3 segments: 1. Phone screening (about 20 minutes) 2. Zoom screening (about 30 minutes) 3. Final on-site interview with Head of Operations (about 30 minutes)
Interview questions [1]
Question 1
1. Tell me about your current role 2. How comfortable are you handling phone call complaints
