I applied through an employee referral. The process took 3 weeks. I interviewed at HMSHost (Salt Lake City, UT) in May 2010
Interview
1 easy interview . Basic questions about customer service and scenarios of what you would do or how you would react. HR was nice and answered all my questions. I started working 1 week later and training lasted only 2 days.
Easy and quick, was more of an orientation than an interview. Went over all the necessary information and kept it brief. I would have appreciated more conversation vs just a quick sit down and it's done though.
Interview questions [1]
Question 1
What experiences I had that proved I was good at customer service
Please introduce yourself.
How many years customer service experience do you have?
How do you deal with a difficult customer?
Do you have any experience working in airports?
Any food service experience?
It went smooth but was waiting for awhile for the interviewer to come. But other than that it was quick and did not take all day like I thought it would go
