I applied online. The process took 4 weeks. I interviewed at HSBC (London, England) in Jan 2022
Interview
Applied online and then have a online test. After a month schedule a zoom interview with the Network Manager.
The online test isn’t too hard. The interview includes competency questions
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
HSBC Customer Service Representative Interview Questions | Glassdoor
