HSBC Reviews
73% would recommend to a friend
(22373 total reviews)
Noel Quinn
83% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good for work life balance and a stable job with more than average growth when compared to peer organisation" (in 1956 reviews)
- "HSBC tries hard to create a good culture but this varies widely across the organisation." (in 842 reviews)
- "Friendly colleagues to help you and show you around especially when you are newly joined." (in 608 reviews)
- "When I worked at GLT the salary was low and I never understood the hierarchical chain." (in 838 reviews)
- "Pay is low and not competitive with market with little bonus despite sg market doing well." (in 522 reviews)
Found 22,373 of over 29K reviews
Updated 30 Nov 2023
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- 5.029 Nov 2023Compliance ManagerFormer EmployeeLondon, England
Pros
Lovely people and culture. Taken on multiple roles across branches.
Cons
None to report at the moment
- 1.029 Nov 2023ManagerCurrent Employee, more than 3 years
Pros
Some of the nicest people who are always willing to help each other
Cons
Wasn't always like this, but now they expect you to work crazy long hours without extra pay or people. We end up doing way more than what your job's supposed to be, and all you get is some nice words. When you ask for help or you're struggling, they say can't help sorry! No explanation. Total mess and very toxic. Bad leadership. No clue what their organisation or their teams do, so they get someone external to explain instead of speaking to their own people. Forget moving up the ladder also, you're stuck in the same old job forever. They can't keep the good folks around, cause they've all jumped ship.
- 3.016 Sept 2023Mortgage AdviserFormer Employee, more than 5 yearsBirmingham, England
Pros
Friendly Environment, Thorough training at the start, Regular chance for review of work without fear of being overly punished, Ability to progress in company, helpful team, no pressure to work outside of hours (although sometimes you may have to)
Cons
Broken mortgage application systems, Little Support available when needed which leads to much frustration when new, Call quality reviews are often picky and set to a strict set of rules (e.g. you could actually get punished for doing something out of the ordinary, even if it was very much in customers and banks best interests), unethical pushing of protection products (expected to sell to people who are currently barely scraping by due to high interest rates that the bank is responsible for themselves) All in all, if you can get past this, you'll be fine. I just realised early on that the mortgage market was not for me and was disappointed at how hypocritical it is to be part of a company that outwardly expresses helping customers whilst expecting its employees to put that forward, whilst also being part of an industry that is hiking interest rates and raking in much higher profits just because they can.
2 - 4.014 Nov 2023DirectorFormer Employee, more than 5 yearsLondon, England
Pros
Nice culture. Lots of experts in field to learn from. Good work life balance. Tone from the top is people focused.
Cons
Too much governance, difficult to 'get things done'. Uncaring and inefficient HR department. Pay doesn't change after joining unless you are below market median. High performance / those who start with high pay tend to move towards the median over time.
1 - 3.024 Nov 2023Relationship Support OfficerFormer Employee, less than 1 year
Pros
Lovely management, great staff, flexible between WFH and office and secure job
Cons
It’s the same stuff over and over again, very Tedious, the promotion is to a RSA, I have no idea why the RSO and RSA role isn’t merged, if you’re someone that’s creative and like doing different things at work this ain’t for you
- 5.029 Nov 2023InternshipFormer Employee, less than 1 yearLondon, England
Pros
Such nice, welcoming people open to helping you make sure you learn.
Cons
Felt there were times where we did not have much to do.
- 3.026 Nov 2023IT Project ManagerCurrent Employee, more than 10 yearsLondon, England
Pros
Flexible working including working from home. Nice office. Great people with a positive outlook. Good communication from management
Cons
Beauracracy. It's hard to get new ideas through the door Makes hudge profit, but takes money from contractors to re-coup department over-run.
- 4.030 Nov 2023DirectorCurrent EmployeeLondon, England
Pros
Great ability to Working From Home
Cons
Complex infrastructure and systems to learn
- 4.030 Nov 2023Software EngineerCurrent EmployeeLondon, England
Pros
The team is nice here
Cons
Can't thing of any currently
- 4.028 Nov 2023Senior ManagerCurrent Employee, more than 5 yearsLondon, England
Pros
Flexible working and career development. Good benefits. Great pension.
Cons
Can be long hours, easy to get ‘lost’ in the system, and not leading pay
HSBC Reviews FAQs
HSBC has an overall rating of 3.8 out of 5, based on over 28,806 reviews left anonymously by employees. 73% of employees would recommend working at HSBC to a friend and 61% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
73% of HSBC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HSBC 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
