I applied online. The process took 4 weeks. I interviewed at Hilton (Cleveland, OH) in Oct 2024
Interview
It was good first a phone screen for 15 min and then a 30 min interview since I passed that. Interviewers were nice but make sure you about the specific role and location you are applying to.
Interview questions [1]
Question 1
What was a time you dealt with an angry customer or client and how did you resolve the situation?
I applied online. The process took 4 weeks. I interviewed at Hilton (Orlando, FL) in Oct 2024
Interview
2 interviews: one with a recruiter and one with desired property's HR team
Both last about a half hour with questions about industry experience and guest experiences
Very friendly and conversational interviewers
Interview questions [1]
Question 1
What was a situation when you had to think quickly on your feet and how did it turn out?
I applied through university. The process took 2 days. I interviewed at Hilton in Oct 2018
Interview
The initial interview involves a simple HireVue which is rather annoying, but not difficult.
The next stage is an interview weekend where you are invited to a resort property with other candidates and managers and go through several stages of interviews. These include a role play, team exercise, one-on-one interview (with set questions), and an HR interview
Interview questions [1]
Question 1
Share a time your integrity was called into question, and what did you do in that situation.
