Sent CV and covering letter to HR, had a phone call inviting me for an interview. 6 days after the interview received a phone call offering me the job. Interview was 20 minutes only a few questions

Simulation process “The Hilton simulation was an online role-play assessment designed to evaluate communication, service, and problem-solving skills in a realistic hotel environment. It included short video scenarios where I responded to guest requests, described menu items, and demonstrated how I would handle customer service situations. The simulation helped showcase my ability to stay calm, professional, and guest-focused.”