I applied through a recruiter. The process took 5 days. I interviewed at Holiday Inn Club Vacations (Williamsburg, VA) in Aug 2023
Interview
There are scripted questions that give scenarios for you to answer. There is a little bit of get to know you in the beginning and a chance to ask questions at the end. But the majority of the interview is done by a script.
Interview questions [1]
Question 1
Describe a time when you had to interact with an unhappy customer. How did you handle it?