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      HomeSense

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      Customer Service Representative Interview

      30 Jul 2020
      Anonymous employee
      Vaudreuil-Dorion, QC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. I interviewed at HomeSense (Vaudreuil-Dorion, QC) in Oct 2018

      Interview

      I applied in person and a few weeks later (maybe 2-3), I got a call inviting me for an interview. They had 1 main manager and 2 assistant managers. I got to do my interview with the main manager. Interview was 1hr long and a bit difficult in my opinion especially since it was for a simple customer service representative.

      Interview questions [1]

      Question 1

      They asked many things about school and past experiences mainly rather than focusing on "What ifs" situations.
      1 Answer

      Other Customer Service Representative interview reviews for HomeSense

      Customer Service Representative (CSR) Interview

      24 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HomeSense

      Interview

      Cordial, sat down in the office, spoke to a manager. Looked over my resume. Asked me typical interview questions. Called my references after the interview and had a follow up interview.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Service Representative Interview

      13 Jun 2024
      Anonymous interview candidate
      Markham, ON
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HomeSense (Markham, ON) in Jan 2022

      Interview

      first got an email and then it was a 10 minute phone call interview the next day and then in person interview which I have yet to do . But on the call interview it was mainly questions like availability and a quick screen to see if you would fit for the role.

      Interview questions [1]

      Question 1

      what is your availability ?
      1 Answer

      Customer Service Representative Interview

      26 Nov 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HomeSense

      Interview

      Easy entry level interview. Questions on previous customer service experience. Mostly interested in availability and willingness to learn cash and work morning + weekend shifts. References were requested. Onboarding and training was thorough.

      Interview questions [1]

      Question 1

      Customer service skills Why homesense Willingness to work morning shifts Willingness to work weekends
      Answer question

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