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      Hopper

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      Customer Service Manager Interview

      3 Jun 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Hopper in May 2021

      Interview

      Initial interview was with the woman in charge of the position and it went super well and she was very nice. They scheduled the second interview with the product manager and sent a confirmation and a "Looking forward to meeting you" email. The next day the meeting out of nowhere is canceled on the calendar with no explanation. I reached out to the product person - nothing. I reached out to the hiring manager - nothing. Then hours later I get a canned rejection response. Afterward I sent an email to the hiring manager to ask for feedback and was ignored. I really, really wanted to work for this company - it's a bummer this is how they treat prospective employees.

      Interview questions [1]

      Question 1

      Tell me about your work history? Tell me about what your response would be if there were a 30% increase in incoming customer service requests?
      1 Answer
      1

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