Loading...
Engaged employer
How would you handle a difficult customer?
Anonymous
Stay calm, don't take it personal, stick to the rules and explain them calmly, let the customer vent if necessary and show empathy.
Check out your Company Bowl for anonymous work chats.
Get actionable career advice tailored to you by joining more bowls.
Stay ahead in opportunities and insider tips by following your dream companies.
Get personalised job recommendations and updates by starting your searches.