PayPal Reviews | Glassdoor.co.uk

PayPal Reviews

Updated 14 Jul 2019

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Found 26 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
100%
Approve of CEO
PayPal CEO Dan Schulman
Dan Schulman
13 Ratings
Pros
Cons
  • "You need to keep an eye on ensuring you have your work life balance(in 140 reviews)

  • "Constant re-orgs/politics, weak leaders, favoritism,(in 49 reviews)

More Pros and Cons
  1. "Innovative and driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time for more than a year

    Pros

    Accepta and adapts to sensible diverse ideas. Hires and builds strong leaders. Puts a focus on the people and culture.

    Cons

    Nothing comes to mind - too many options for lunch around the UK office?

    PayPal2019-03-04
  2. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in London, England

      I have been working at PayPal full-time

      Pros

      Amazing team, great culture, inspiring work

      Cons

      pay parity is lacking and promotions are difficult

      PayPal2019-05-02
    • "Only good if you are graduate or senior"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Manager in Richmond upon Thames, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at PayPal full-time for more than a year

      Pros

      Nice riverside location Free lunch twice a week

      Cons

      Unrewarding for middle management positions Flexible working frowned upon Lots of travel required - only directors are allowed business class. 9-6 working hours

      Advice to Management

      Stop only rewarding directors for the work their team does. We work all year to hit target, director gets promotion, we get a free breakfast! Also would be nice to see some cultural diversity in upper management. Feels like you have to be a white male or female to make it.

      PayPal2019-04-24
    • "Customer service advisor review ."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Cardiff, Wales
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at PayPal part-time for more than a year

      Pros

      Great culture Enjoyable enviroment Good benefits package

      Cons

      Difficult to progress Long hours Work can become monotonous after you have worked there a while

      PayPal2019-03-19
    • "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PayPal full-time for more than 3 years

      Pros

      Medium sized company means you get to know everyone, flexible hours, great location in Richmond.

      Cons

      As the team is quite small, career progression can be slow.

      Advice to Management

      Focus on peoples past and present strengths. Drive innovation locally and don't just wait for the US to come up with ideas. Have management help employees pursue their careers and develop a career path.

      PayPal2018-10-31
    • "Review of PayPal"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Self Employed in London, England
      Recommends
      Positive Outlook

      I worked at PayPal full-time for more than 8 years

      Pros

      Exciting company to work at, fast growing, industry leader in in its space, global presence, opportunities to work at the cutting edge and for global travel, highly respected company in the industry, generally a very positive working environment with employees adopting appropriate behaviours.

      Cons

      Long hours is often the reality. Although the company makes all the right noises, many teams are understaffed and there is often a need to work long hours.

      Advice to Management

      PayPal is on the right track. The challenge is staying nimble as the company grows. Not sure all recent acquisitions are the right ones.

      PayPal2018-09-11
    • "convergys newcastle"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Newcastle upon Tyne, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at PayPal part-time for less than a year

      Pros

      easy to progress, work life balance was great as they allowed shifts around uni timetables

      Cons

      difficult working environment, often stressful dealing with customers being abusive.

      Advice to Management

      managers often only seem interested in you when youre hitting targets, if you arent they are threatening about your job and insinuate that you will be sacked. management often seem as though they dont want to help

      PayPal2018-05-31
    • "PayPal"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PayPal full-time for more than 10 years

      Pros

      - Interesting work - Good people - Decent benefits

      Cons

      - Work life balance can be challenging

      PayPal2017-06-26
    • Helpful (5)

      "Mixed bag"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Manager in Richmond, London, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at PayPal full-time for more than a year

      Pros

      Great people and office culture, good benefit, powerful brand. Solid value proposition in some industries. Supportive environment.

      Cons

      Slow like a big corporate, but immature like a young company. Decision making, product upgrades and real innovation is slow. Maturity of best practices, effectiveness, methodologies is low.

      Advice to Management

      Speed things up and improve the competencies of your managers and employees. not just soft or technical skills.

      PayPal2017-05-22
    • Helpful (2)

      "Great people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Head of Integration Architecture UK in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at PayPal full-time for more than 3 years

      Pros

      Great people Great leadership team People are given time and resource and support to work on their ideas

      Cons

      US based corporate, mean most things are controlled from the HQ and sometimes you might feel left out.

      PayPal2017-05-09
    Found 26 reviews