I applied online. The process took 5 weeks. I interviewed at Humana (Louisville, KY) in Apr 2014
Interview
After applying I was contacted nearly immediately. When I arrived at the location on the date and time provided I was one of hundreds. The process was like herding animals. Go to this station wait for the interviewer, speak to someone for a few minutes, then be ushered to the next station wait...
Go into a room with 3 managers and 2 other candidates. Questions directed to each candidate by the managers in a random pattern; then ushered into a holding room for several minutes.
Interview questions [1]
Question 1
Typical, why Humana, why you? Tell me about a time you dealt with an angry client, how did you diffuse the situation, what was the outcome?