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      JCPenney

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      Customer Service Sales Associate Interview

      8 Jul 2016
      Anonymous interview candidate
      Bay Shore, NY
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at JCPenney (Bay Shore, NY) in Jul 2016

      Interview

      I applied to JC Penney on July 3rd and I got a call back on July 6th. The initial call was a mini interview. She asked me a few questions that needed little to no knowledge of anything really. She asked about my work experience, what did I do there, why did I leave my last job, have I worked since then, my availability, do I have transportation & things like that. I had the interview later on that week. It was a group interview and it's basically just going through a lot of scenarios. First they give you a product that you have to do a pitch for like on shark tank and then you work with the group to see which product would be best and then you pitch that product to the manager or whoever is interviewing you, and then you do roleplaying where they are the customer and you have to help them pick out what they need. After that was over, she called us individually to another room and asked a few more questions, I listed a few of those questions below. She informed me of their salary(which is 9.00 an hour) and that a background check would have to be cleared before I could be hired and she said that can take up to a week. The whole process took about 25 to 30 minutes. The woman was very nice and welcoming. I felt like I missed up a couple times but she said I did well.

      Interview questions [3]

      Question 1

      How did you deal with a difficult customer at your last job
      Answer question

      Question 2

      What does customer service mean to you
      Answer question

      Question 3

      Am I currently in school and if so what are you majoring in
      Answer question

      Other Customer Service Sales Associate interview reviews for JCPenney

      Customer Service Sales Associate Interview

      31 Jul 2017
      Anonymous employee
      League City, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at JCPenney (League City, TX)

      Interview

      I really don't remember as it was over twenty years ago. I believe it was very brief, and they hired me on quickly because I had a referral from a long time employee with a great reputation.

      Interview questions [1]

      Question 1

      What are your strengths/weaknesses?
      Answer question

      Customer Service Sales Associate Interview

      19 Jan 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at JCPenney

      Interview

      Very friendly, ask common questions. Manager was very nice, and flexible hours. Decent pay, but hard to get any type of appreciation. Shoe department very competitive, only give you 1% commission on each pair that you sale. Be careful for fellow associates, some are greedy and steal commission.

      Interview questions [1]

      Question 1

      If you have 3 customers and 1 is ready to pay how would you handle it?
      Answer question

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