I applied in-person. The process took 3 weeks. I interviewed at JPMorganChase (Salt Lake City, UT) in Feb 2011
Interview
The entire process took about 3 weeks. It started with a test that I took after pre-screening. The online test was about simple math skills, it will be easy for anyone who has been through high-school. I was then contacted by a recruiter who phone interviewed me, then I went into the branch for an in-person interview. After they extended an offer to me, I had to get fingerprinted, drug-tested, and do a bunch of other paper-work.
Interview questions [1]
Question 1
Name a time when you got really frustrated at work:
The interviewer asks a bunch of situational questions that try to test your critical thinking skills, but it's a challenge especially if you don't have much on the job experience.
Interview questions [1]
Question 1
Tell me about a time when... you had a difficult customer service experience
Straightforward. Calm. Very congenial. Nice people smart and honest. Would definitely consider working here given the caliber of talent. Quantitative questions werent too difficult. Just some math like addition subtraction multiplication division and quadratic equations.
I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Riverside, CA) in Aug 2025
Interview
It was over the phone. They have you chose a time to set your interview and then you wait for your scheduled time and they will call you. It's a pretty quick interview lasted maybe 20 minutes.
Interview questions [1]
Question 1
They will ask you how do you handle a difficult customer and what are the steps you'll take in order to resolve it.
