I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Long Beach, CA) in Apr 2009
Interview
Apply on the internet and then interview with a manager. Focus on customer service while at the same time show your ability to offer products and refer customers over to the bankers. They are interested in cash handling, customer service, compliance with bank regulations and sales.
Interview questions [2]
Question 1
What would you say to get someone over to see a banker?
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.
