Glassdoor users rated their interview experience at Keyhole as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Success Specialist and rated their interviews as the hardest, whereas interviews for Customer Success Specialist and roles were rated as the easiest.
The hiring process at Keyhole takes an average of 15 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Success Specialist had the quickest hiring process (on average 15 days), whereas Customer Success Specialist roles had the slowest hiring process (on average 15 days).
I applied online. The process took 2 weeks. I interviewed at Keyhole (Toronto, ON) in Jun 2019
Interview
1. phone call with hiring manager about experience
2. onsite (panel of three) of 1.5 hours. Logic games and short coding question using a laptop
3. takehome project
4. chat with CEO
Interview questions [1]
Question 1
During onsite was asked a logic question (simple) as well as to write a function on a laptop (had to pass test cases)
I applied online. The process took 2 weeks. I interviewed at Keyhole (Toronto, ON) in Nov 2019
Interview
1st Stage: 30-minute call over Zoom.
Attendance from Keyhole: Customer Success Manager (Catherine)
Included:
- Overview of Keyhole and what the role entails.
- Run through my CV and what I thought I could bring to the role and Keyhole.
- Time for questions and next steps.
Catherine let me know I'd made it to the next stage at the end of the call.
2nd Stage: Record a demo using Keyhole for a customer use -case.
Included: I was sent a brief via email and had 5 days to complete it.
Catherine reached out via email a few days after receiving the demo to schedule a final stage interview.
3rd Stage: 1-hour In-Person Interview
Attendance from Keyhole: COO (Michael) & Customer Succes Manager (Catherine)
Included:
- Introductions
- Run-through of previous roles and experiences
- Problem-solving scenarios
- Salary expectations & start date availability
Offer Provided 2 days later via email.
Interview questions [1]
Question 1
Q: Walk me through a time you had to deliver difficult or disappointing information to a client? How were you able to maintain the relationship?