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      KnowBe4

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      Tech Support Coordinator Interview

      28 Jan 2025
      Anonymous interview candidate
      Clearwater, FL

      Other Tech Support Coordinator interview reviews for KnowBe4

      Tech Support Coordinator Interview

      25 Jun 2022
      Anonymous employee
      Clearwater, FL
      Accepted offer
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at KnowBe4 (Clearwater, FL) in Aug 2023

      Interview

      The recruiting team reached out to me quickly after my application was submitted. They were very friendly & made sure I knew how their process worked with regards to the interview/job offer process. I had a phone interview, then a video interview with a couple of people. Despite having technical difficulties with internet connection due to a fiberoptic line being cut nearby, I was able to connect to the video call via my phone's mobile hotspot. The team was patient and gracious about the situation. They did a great job of describing the role in more details, explaining a lot about how the specific team operates, and their office/remote culture. Overall this was a great experience. I was offered the position, however, due to some unforeseen school conflicts with my children not being able to get into aftercare, I was unable to accept the position.

      Interview questions [1]

      Question 1

      Describe a time in one of your positions where you had to navigate a technical issue that was very time sensitive and urgent.
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at KnowBe4 (Clearwater, FL) in Jun 2022

      Interview

      I got emailed to schedule a phone interview with Emmy. She was super nice and I felt very comfortable the whole conversation. There’s no need to be nervous about this part. Be yourself! After that I had a zoom interview with two other people plus Emmy(same day, guess we all had extra time) As soon as I saw them I immediately knew these guys were cool as hell. They were all really nice. You can tell they are very serious about their job and how it’s done. But also loves to have fun. I did a role play and talked about myself a little bit. They gave me tons of feedback after the role play which gave me so much clarity and useful info. They asked for my references and offered me a job next day.

      Interview questions [1]

      Question 1

      What is your day to day like at your current job
      Answer question

      Tech Support Coordinator Interview

      12 Nov 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at KnowBe4

      Interview

      The first interview was a phone interview and then in person interview a week later. The in person interview had three interviewers and the questions were not difficult. They want to get to know you and see if you are a good fit for the work environment.

      Interview questions [1]

      Question 1

      How do I feel about working in an office?
      Answer question