Phone interview, asking simple introduction and asking your understanding about the role Situational questions also being asked, to test about how you up selling the customer Knowledge of Telus products, like home security and Internet are also included on the role

I missed a call from koodo manager and I ended up texting her asking who was it, and she gave me the response that this is regarding the job you applied online for at koodo. I was given few options as to when to schedule the interview. I was called in Eaton center, the job location for an interview. Two people interviewed me . The interview went well and I was explained about the benefits, culture etc. I was selected as a candidate , background checks were done, everything went well but the last question was if i was a permanent resident, which I am not, and hence I couldnt get the job