Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Lands' End reviews | Lands' End jobs | Lands' End salaries | Lands' End benefits
      Lands' End interviewsLands' End Customer Service Representative (CSR) interviewsLands' End interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      15 Nov 2023
      Anonymous interview candidate
      Homewood, IL
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Lands' End (Homewood, IL) in Sept 2023

      Interview

      Via Teams, very casual and friendly. The interviewer was in jeans and a sweatshirt, nothing fancy in fact they seemed very comfy, Just asked about my past, and how would I sales pitch a specific product they described.

      Interview questions [1]

      Question 1

      What time of call metrics are you working with currently or have in the past?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Lands' End

      Customer Service Representative Interview

      30 Sept 2025
      Anonymous employee
      Stevens Point, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Lands' End (Stevens Point, WI) in Sept 2025

      Interview

      Applied online, got called a few days later and went for interview l, did an easy mock phone call and a typing test. Then I was hired on the spot. Super easy

      Interview questions [1]

      Question 1

      If i had computer skills
      Answer question

      Customer Service Representative Interview

      4 Oct 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Lands' End in Sept 2024

      Interview

      First was the application, then a call where you record your answers to questions. If they like your answers then you move to the video call with the hiring team, about 20 minutes or so. It was an easy process. The interviewer was very nice. I enjoyed the experience.

      Interview questions [1]

      Question 1

      What do you like most about Lands End products?
      Answer question

      Customer Service Representative Interview

      1 Oct 2023
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Lands' End

      Interview

      Easy virtual interview. Why lands end, how do prior roles help you in this role, etc. hired on spot. They don’t tell you role is only seasonal though until first day of training which was disappointing

      Interview questions [1]

      Question 1

      Why do you want to work at lands end
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      adidas
      3.8★Compensation and benefits
      avatar
      lululemon
      4.1★Compensation and benefits
      avatar
      Selfridges
      3.7★Compensation and benefits
      avatar
      Levi Strauss
      3.7★Compensation and benefits