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      Lands' End

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      Related searches: Lands' End reviews | Lands' End jobs | Lands' End salaries | Lands' End benefits
      Lands' End interviewsLands' End Seasonal Customer Service interviewsLands' End interview


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      Seasonal Customer Service Interview

      26 Sept 2024
      Anonymous interview candidate
      Mississippi City, MS
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lands' End (Mississippi City, MS) in Sept 2024

      Interview

      The process from the time I applied to the time I received an invitation for an interview was about 2 weeks. The process of the interview was a voice recording of you answering about four pre selected questions. On the typing test the font of the words were so small and have for me to see. During the interview process you have three option numbers to press when you need to submit your answers, delete your response or sent your response. I would suggest you write these options down so that you can remember, because once you hit submit your response it will not allow you to go back and redo your response. Which I think is not right.

      Interview questions [1]

      Question 1

      Describe your definition of outstanding customer service? Describe a time you went above and beyond the call of duty to take care of a customer? Listen to this call and tell me how you would respond to the customer. What about your character that would make you a fit? Tell about a time at work you had to learn a new system, and was training provided? Give and example of a time you experience and unexpected change at work? What was the change and how did you respond?
      1 Answer