Had an interview with the department head of the Member Services. Then had a group interview with the General Manager of the club. This is how I got the job. I dressed up. I pot on a suit and walked in and asked to speak with the manager of a department. She was busy at the time so I spoke with the assistant department head. We had a short conversation about my interest in the online opening for the Member services position. She took down my name and submitted it to the department head. The next day I received a phone call from the department head of member services. During that time we set up a 1 on 1 interview. During the 1 on 1 interview there were a lot of general questions. Why Life Time Fitness? How do you work in a team? After that interview they asked me to stay and do some on the job training to get a realistic idea of what it was like to work at the front desk. Basically I took over swiping cards for members. After the interview I received the date of the interview with the general manager. The general manager interview was a group interview in which he posed us all questions about how we function in a team, our enthusiasm when it comes to learning. We were also required to have memorized the mission and vision for the interview. I believe this is dependent on the general manager, and not all clubs may have you do it.