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      Customer Success Manager (CSM) Interview

      8 Feb 2021
      Anonymous interview candidate
      Montreal, QC
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Lightspeed (Montreal, QC) in Jan 2021

      Interview

      Courriel pour planifier un appel téléphonique avec personnel des RH, lien web vers les plages horaires disponibles dans les jours suivants et appel de 45-55 minutes positif et agréable avec Cecilia. Prochaines étapes auraient été: suivi quelques jours plus tard pour - une entrevue avec membre de l'équipe CSM (Hospitality Manager) puis - 2e entrevue avec dirigeant des services professionnel aux entreprises (Professional Services). J'ai reçu un courriel me remerciant du temps consacré et m'informant que l'équipe CSM recherchait quelqu'un avec plus d'expérience en restauration.

      Interview questions [1]

      Question 1

      Décrivez-vous... Qu'est-ce que vous préférez de votre dernier emploi? Qu'est-ce que vous aimez le moins de votre dernier emploi? Que connaissez-vous de Lightspeed, etc.
      Answer question

      Other Customer Success Manager (CSM) interview reviews for Lightspeed

      Customer Success Manager (CSM) Interview

      25 May 2022
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Lightspeed (Paris) in May 2022

      Interview

      The recruitment process at Lightspeed is very fast and well organized. I was able to complete the entire process in just one week. I also had the opportunity to request an additional interview during which the team answered all my questions. The people I met were very reactive and really kind!

      Interview questions [1]

      Question 1

      They ask questions about previous experiences, how do I manage feedbacks, unhappy clients, etc. Also, they ask questions about myself!
      Answer question
      avatar
      Lightspeed response
      4y
      Hi, thank you so much for your lovely words. We're delighted to hear that you enjoyed your experience interviewing with Lightspeed!

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