I applied online. I interviewed at MFS (Boston, MA) in May 2023
Interview
Phone call screening with recruiter who gave me the figures and said she will forward my resume
In person interview at the boston hq with 2 interviewers
They gave me a phone call 2 days later confirming acceptance
Interview questions [1]
Question 1
How are your computer skills?
Tell me a time you helped a client
What does good client service mean to you?
What do you know about MFS?
I applied online. The process took 1 week. I interviewed at MFS (Singapore) in Feb 2023
Interview
Overall I would say its pretty ok. Just make preparations before the interview and everything will be ok. Be calm and stay focused and try to keep the conversation going by asking related questions........
I applied through a recruiter. The process took 2 weeks. I interviewed at MFS (Quincy, MA) in Jan 2015
Interview
It went really well and it was smooth sailing. There were 2 interviewers at once and they gave a tour of the call center. Had you observe the job on the same day. I would have liked to know that was going to happen prior to the interview for scheduling purposes