I applied online. The process took 2 weeks. I interviewed at Management and Strategy Institute (Hershey, PA) in Jan 2018
Interview
The hire process was done in this order: Phone interview, background check, another phone interview, customer service test. I was made an offer within 2 days of the online test I took.
Interview questions [1]
Question 1
What's more important, making the customer happy or giving the customer an accurate answer?
