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      Customer Advocate Specialist Interview

      2 May 2024
      Anonymous interview candidate
      Toronto, ON

      Other Customer Advocate Specialist interview reviews for Marketcircle

      Customer Advocate Specialist Interview

      28 Oct 2021
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Marketcircle (Toronto, ON) in Oct 2022

      Interview

      It should be 4 rounds. It became 5 rounds. 1st round with HR 2nd round with Hiring Manager 3rd round with Hiring Manager, because she forgot to ask some questions Written Evaluation Team Interview

      Interview questions [1]

      Question 1

      Tell me a time when you went above and beyond in your role.
      Answer question

      Application

      I applied online. The process took 1 week. I interviewed at Marketcircle (Toronto, ON) in Dec 2020

      Interview

      Had a phone interview with a recruiter which went well then I had another interview with the person I would have been reporting to. That interview went very well and she gave me the impression that I had gotten the job. After than I got a reference request and an assessment m. I was asked some scenario based questions and told to provide sample answers, nothing too difficult. At this point, I was ghosted. I got no updates, feedback absolutely nothing. I reached out after a few weeks to find out what was going on and still got no response. The funny thing is this happened in December 2020 and they’ve advertised the same position several times this year.

      Interview questions [1]

      Question 1

      How would you handle an angry customer?
      Answer question
      1