I saw an ad placed in the newspaper, then went into the hotel directly to apply. Filled out the application and was called later that week. The interview was with both the general and assistant manager and consisted of several normal questions about my background, why I wanted to work at Marriott. etc. It also included some scenarios, like how to respond if an unhappy/irate guest said x to me. There were also some multiple-choice type questions, where a scenario was given and I had options as to how I'd respond. They were really easy/obvious what the correct choice would be (like "A" would be "ignore the guest", "B" would be "call the guest a derogatory name and continue what you were doing" and "C" would be "apologize to the guest and make every attempt to fix the situation, calling a manager if necessary". Easy-peasy.