I applied online. I interviewed at Mecca Brands (Parramatta)
Interview
It was a face to screen interview process. They would asked a few questions regarding your customer service experiences and skills. I.e Tell us a time when you went above and beyond for a customer
Interview questions [1]
Question 1
Tell us a time when you provided great customer service?
Went through 2 rounds of interviews. One online, and then one in person. Very detailed instructions and guidelines, however it took some time for the recruitor to get back to me and there was a mixup with whether I got accepted since I first received a decline of offer then later on received an acceptance letter. But noentheless, a very fun interview process and well thoughtout by the team.
Interview questions [1]
Question 1
When was a time where you handled a difficult customer and how did you handle their request?
group interview at a hotel in melbourne. we were split into groups and had a 15 minute group interview where we had to sell an eye mask. we then went on for a one on one interview that lasted about 5-10 minutes. my interview was with a store manager.
